Tabletop.Events requires credit card coverage for refunds. In the event that a withdrawal from your bank fails, the credit card will cover requested refunds.
The entry form for the refund coverage information is on the same page as Payout. Go to your TTE account page and navigate to the Payout page.
The information needed is a credit card and a hold amount. A hold is placed on the card if your Stripe account does not have enough to pay a requested refund. For a negative account balance, Stripe will make a withdrawal from your bank within 24 hours, and the bank will take 48 hours to clear the withdrawal, so we recommend a hold amount that can handle expected refunds for 3 or 4 days.