How can I get a refund for a badge or ticket?
Convention organizers set the refund deadlines for their conventions. The deadline will be listed on the page where you can purchase badges to the convention:
To refund a badge or ticket that you've purchased, you can log into your Tabletop Events account and visit http://demo.tabletop.events/account/receipts. Then, click on the order number for the items you wish to refund.
If the refund deadline has not passed, you will see the option to refund next to the item(s) on this receipt. If the item was free, you'll see the option to delete the item. Please note that you will need to delete/refund any tickets or merch associated with a badge before you'll be able to delete or refund the badge itself. If the tickets or merch were obtained at a different time than the badge, you'll need to go to the receipt for these items first to delete/refund them, then go to the receipt for the badge to delete/refund it.
If the refund deadline has passed, you will need to contact the convention directly regarding the possibility of a refund for any items you've purchased.