At Tabletop.Events every decision we make about how we build out our software and what services we provide come back to our mission. Our mission is broken into a couple of directives:
Tabletop.Events should be an easy button to run a convention. Therefore it should require no technical knowledge (IT) on the part of our customers. It should "just work". This also means we will deny feature requests that make it more difficult or more confusing to run or attend a convention.
Tabletop.Events should be free to convention organizers forever (before, during, and after the convention). Therefore there can be no ongoing hosting fees, administration fees, etc. Any fees charged must be able to be passed along to convention attendees so that the convention need never absorb any costs.