Purchase Merch from Convention

You must have a Tabletop.Events (TTE) account in order to purchase badges, tickets, merch, etc.  You can find instructions on Creating an Account here.

Once you have purchased a badge (or have one in your cart) you may purchase additional merchandise from the convention:

Then you checkout your cart.

After you purchase merch, you can always review the merch assigned to your badge.


Adding Merch to Your Cart

For Yourself or Friends Under Your TTE Account

  1. Go to the home page of the convention you are attending. 
  2. Convention home page of demo convention.
  3. You can either click the "Buy Merch" button in the Registration section OR go to Attend > Get Merch.  Both will take you to the Get Merch page.
  4. Get merch page for demo convention showing mugs and t-shirts for sale..
  5. Pictures and prices of available merch will be displayed.
  6. When you click one of the buttons, you are taken to the Merch page.
  7. Merch detail page for demo convention with the ability to add it to the cart..
  8. The full merch description and pictures appears.  In the My Existing [Merch Name] section, you choose which size or color of the merch your are choosing.  If you have a Discount Code you will enter it here.
  9. Next, choose the associated badge with your TTE account that should be assigned the merch.
  10. Cart section of merch detail page for demo convention.
  11. The merch appears in the Cart section.  If you wish to purchase additional Merch, you click the "Buy More Merch" button.  Continue this process until you are ready to check out.

For a Friend on Your Friend List

  1. From the Merch page, in the My Existing [Merch] section, click the "Give to a friend?" button.
  2. Showing merch page with the ability to add merchandise to the badges of friends in the TTE system.
  3. Choose a friend from the list; Their available badges should be displayed. Choose the badge you wish to assign the merch. You will receive a system notification.
  4. Click "OK."
  5. Cart section of merch detail page for demo convention.
  6. The merch appears in the Cart section.  If you wish to purchase additional merch, you click the "Buy More Merch" button.  Continue this process until you are ready to check out.


Checking Out

Once merch has been added to your cart, it is yours.  However, if you don't check out within 2 hours, all merch will be released for others to purchase.

  1. Click the "Checkout" button in the Cart section.
  2. Cart view showing two mugs being purchased
  3. When checking out, you can choose "Guest Checkout" to use a credit card and not save it your TTE profile.  Enter your card information and click "Verify Card".  Once the card is verified, you must click "Pay via Credit Card" to complete the transaction or "Clear Card" to enter another card.  If you wish to save the card to your profile for faster checkout during later purchases, skip to step 3.
  4. To add a card to your TTE profile, click the "Add Card to Profile" button in the Pay by Credit Card section.  Complete all the fields and click "Save Card".  If you have a card saved to your TTE account, skip to step 4.
  5. To load a saved card, click the drop-down and choose the appropriate Credit Card and enter the Zip Code associated with the card.  Click "Pay via Credit Card".
  6. After you have completed checkout, you will receive see a receipt for the transaction.  A copy will be sent to your e-mail.
  7. You can cancel merch by clicking on the "Refund" button. 


Reviewing Your Merch

  1. If you wish to review your badge after purchase, click on your username in the upper right hand corner of the screen.
  2. In the Conventions I'm Attending section, click on the badge you wish to review.
  3. You can also view your tickets by going to the homepage of the convention, choosing Attend > Get / View Your Badge and clicking on the badge you wish to review.
  4. Merch associated with the badge is listed towards the bottom.
  5. Merch section of badge detail page for demo convention.

Reviewing Your Receipt

  1. If you wish to review your receipt, click on your username in the upper right hand corner of the screen.
  2. In the Conventions section, click on My Receipts.
  3. Click on the receipt number you wish to review.  You do have the option to edit merch that are still under your control.

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